Shipping policy
Shipping Policy β NEV
Last updated: 2026
At NEV, we aim to deliver your orders as quickly and smoothly as possible.
Order Processing
All orders are processed within 1β2 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
Shipping Time
Delivery within Egypt typically takes 2β5 business days, depending on your location.
Shipping times may vary during high-demand periods, promotions, or holidays.
Shipping Fees
Shipping fees are calculated at checkout based on the delivery location.
Occasionally, we may offer free shipping promotions on selected orders.
Order Tracking
Once your order has been shipped, you may receive a tracking update or shipping confirmation message.
Incorrect Address
Please ensure your shipping information is correct.
NEV is not responsible for orders shipped to incorrect addresses provided by the customer.
Delays
While we do our best to deliver orders on time, delays may occur due to shipping carriers, weather conditions, or other unforeseen circumstances.